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Digital Operations

Patient-first digital engagement that turns awareness into earlier diagnosis and measurable outcomes

Healthcare systems thrive when patients can confidently navigate their care. Yet, growing digital expectations, missed screenings, and fragmented follow-ups continue to delay diagnoses and impact outcomes. ClairLabs Digital Ops unites genomics, next-generation AI, and human-centered design to reimagine healthcare delivery.

We aim to bolster trust, drive community screening uptake, and deliver measurable improvements in care outcomes and business performance. Every experience is built with quality control and global audit readiness at its core, embedding AI-driven decision frameworks, signal scoring, and governance guardrails to ensure safe, compliant, and transparent engagement.

Transformative Consulting Offerings

 

NGS-Data-Pipeline-Design-&-Optimization
TOUCH

We design and optimize end to end NGS pipelines, automating QC, variant calling, annotation and regulatory grade reporting. Harmonize multi-omics data and migrate bioinformatics to cloud-native platforms for reproducible diagnostics.

NGS Data Pipeline Design & Optimization
Data-Lake-&-Warehouse-Design
TOUCH

We build HIPAA and GDPR compliant data lakes, that enable firms to migrate their legacy systems to cloud microservices, implement FHIR, HL7, OMOP and GA4GH interoperability. Enable federated learning to train secure cross institutional AI.

Data Lake & Warehouse Design
Custom-LIMS-and-ELN-Consulting
TOUCH

We advise labs on LIMS and ELN modernization. We also design API first microservices to replace monoliths, craft clinician friendly UX, dashboards, and AI copilots that streamline workflows and accelerate decision making.

Custom LIMS and ELN Consulting
Compliance,-Auditability,-and-Cybersecurity
TOUCH

We design infrastructure and workflows meeting HIPAA, GDPR, CLIA and CAP. Implement auditability, logging, governance; apply threat modeling, encryption and secure APIs to protect patient genomics and clinical data at scale.

Compliance, Auditability, and Cybersecurity
AI-for-Diagnostics
TOUCH

We implement AI diagnostic systems for variant interpretation, risk stratification, and predictive modeling. Integrate Gen AI for literature synthesis and matching. Leverage agentic workflows and digital twins to personalize and accelerate decisions.

AI for Diagnostics

Why Digital Ops

ClairLabs Digital Ops is engineered to convert awareness into action,
and data into clinical decisions, all while preserving the human touch.

Bridging the Care Awareness Gap
Bridging the Care Awareness Gap
We drive targeted, localized campaigns and plug-and-play outreach, which increases screening uptake and shortens the path from awareness to testing. This translates to more early-stage detections and better outcomes.
Smarter Operations and Empathy-driven Patient Journeys
Smarter Operations and Empathy-driven Patient Journeys
With our AI triage and intelligent alerts, we drive measurable improvements in clinician throughput, reduced administrative burden, faster triage-to-treatment times, and better ROI per clinical hour.
Faster, Accurate and Earlier Treatment Modalities
Faster, Accurate and Earlier Treatment Modalities
We turn complex data into decision-ready clinical signals through genomics and multi-omics. This enables reducing time-to-diagnosis, cutting repeat testing, and accelerating appropriate treatment pathways.
Elevated Patient Trust Through Adherence and Retention
Elevated Patient Trust Through Adherence and Retention
Design choices that act like clinical care with plain-language results, predictable journeys, and empathetic communications. Reduce confusion, improve adherence, boost retention, and elevate patient satisfaction across cohorts.
AI-influenced Decisioning
AI-influenced
Decisioning
We conduct NBA/NBO scoring and secure experiments, driving real-time feedback loops to optimize campaigns, screening, disease management, and retention. Deliver continuous, measurable clinical and operational improvements now.

Why Digital Ops

ClairLabs Digital Ops is engineered to convert awareness into action, and data into clinical decisions, all while preserving the human touch.
bridging-icon
Bridging the Care Awareness Gap

We drive targeted, localized campaigns and plug-and-play outreach, which increases screening uptake and shortens the path from awareness to testing. This translates to more early-stage detections and better outcomes.
smarter -operations-icon
Smarter Operations and Empathy-driven Patient Journeys

With our AI triage and intelligent alerts, we drive measurable improvements in clinician throughput, reduced administrative burden, faster triage-to-treatment times, and better ROI per clinical hour.
faster-icon
Faster, Accurate and Earlier Treatment Modalities

We turn complex data into decision-ready clinical signals through genomics and multi-omics. This enables reducing time-to-diagnosis, cutting repeat testing, and accelerating appropriate treatment pathways.
faster-icon
Elevated Patient Trust Through Adherence and Retention

We’re talking design choices that behave like clinical care. This includes plain-language results, predictable journeys, empathetic communications. Effectively reduces confusion, increases follow-through while raising patient satisfaction.
faster-icon
AI-influenced
Decisioning

Our decisioning framework optimizes campaigns and platforms using NBA/NBO scoring, experimentation with guardrails, and real-time feedback loops—promoting continual improvement across screening, disease management, and retention programs.

How You Benefit  

  • Scale & deliver NGS pipelines to the cloudScale & deliver NGS pipelines to the cloud :
    Drive faster turnaround, lower OPEX, and auditable reporting
  • Actionable AI for multi-omicsActionable AI for multi-omics
    Prioritize variants, auto-generate clinical summaries, and speed biomarker/target discovery
  • Single-source data fabricSingle-source data fabric
    Harmonize multi-omics, HER, and registry data into governed lakes for reproducible analytics
  • Compliance-first managed servicesCompliance-first managed services
    HIPAA/GDPR-ready controls, role-based access, audit trails, and 24×7 cloud operations
How-You-Benefit
Section-breaker
Up to 30% ↑ Increased Patient Acquisition

Optimized digital channels drive higher conversion rates for new patient registrations.
Around 20% ↑ Improved Patient Satisfaction

Enhanced digital experiences lead to better engagement and perceived quality of care.
Nearly 15% ↓ Reduced Marketing Costs

Efficient digital campaigns yield higher ROI compared to traditional methods.

Features and Platform Capabilities

Our niche capabilities map personalized campaign journeys using analytics, triggers, and omnichannel cadences,
ensuring every touchpoint—from awareness campaigns to EMR-driven follow-ups—drives meaningful action.

Awareness-&-Community-Campaigns
Awareness & Community Campaigns

Targeted, data-driven campaign including geo-targeted ads, localized social creative, SMS/IVR, multilingual landing pages and simple booking funnels— supported by dashboards and A/B testing.

Result: Measurable uplift in screening registrations and conversion-to-screening rates.
AI-Clinical-&-Patient-Assistants
AI Clinical & Patient
Assistants

Gen AI-driven clinician summaries, patient messaging drafts, and explainable AI alerts for triage. Model governance and human-in-the-loop validation ensure clinical safety and accountability.

Result: Faster clinician decisions and reduced admin time, improving time-to-triage.
Patient-UX-and-Brand360
Patient UX and
Brand360

Portal audits, plain-language lab reports, appointment flows, and patient education assets. Progressive disclosure and design patterns reduce cognitive load and improve conversions from awareness → booking.

Result: Higher booking completions and lower no-show rates.
Dashboards,-Analytics-and-Remote-Patient-Monitoring-Integration
Dashboards, Analytics and Remote Patient Monitoring Integration

Real-time KPIs, cohort analytics, and RPM integrations for hospital-at-home, enabling clinical teams to track adherence, readmissions, and VBC metrics.

Result: Improved RPM adherence, reduced readmissions, and clear, actionable VBC insights.
NGS-&-Multi-omics-Pipeline-Integration
NGS & Multi-omics
Pipeline Integration

Secure NGS ingestion, alignment and variant-calling pipelines with automated clinical annotation and standardized audit trails, interoperable with EHR/LIS/CDS via FHIR APIs.

Result: Faster, auditable diagnostic reports and higher-quality, research-ready cohorts.
Security,-Compliance-and-Data-Governance
Security, Compliance and
Data Governance

HIPAA-aligned controls, role-based access, audit logs, encryption, region-specific & global compliance support. All integrations follow secure, auditable processes.

Result: Audit-ready deployments with reduced regulatory risk and secure PHI handling.

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Next Steps

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Spotlight  

Frame 27
Blog

Healthcare’s Deadliest Blind Spot: How Aggressive Digital Engagement Can Save Lives

Healthcare is in the midst of a revolution, with AI-powered diagnostics identifying diseases earlier than ever..

Read More Union

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FAQs

How do you protect patient data?

HIPAA-compliant data protection with end-to-end encryption, role-based access, immutable audit logs, and automated DLP. This ensures secure PHI handling and enterprise-grade data governance.
Can you integrate with our EHR/LIS?

Yes. FHIR-enabled, HL7-compatible interoperability with scalable REST APIs and secure connectors leads to real-time EHR/LIS integration and seamless data exchange.
Are pilot KPIs guaranteed?

No. KPIs are presented as pilot-based targets and evidence-driven benchmarks; outcomes vary by site and data quality, but pilots are optimized for measurable, outcome-focused results.
Who should join the Discovery call?

We welcome cross-functional leaders, such as CMO, Clinical Lead, Head of Operations, IT/System Architect, and a data or lab lead, to align clinical goals, integration scope, and success metrics.
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